How Loyal Are Your Ontario Customers — Really?

How Loyal Are Your Ontario Customers — Really?

Lanla helps national brands measure and improve loyalty across their Ontario locations using smarter NPS programs — customized for your journey and powered by Canadian tech.

How Loyal Are Your Ontario Customers — Really?

How Loyal Are Your Ontario Customers — Really?

Lanla helps national brands measure and improve loyalty across their Ontario locations using smarter NPS programs — customized for your journey and powered by Canadian tech.

Hexia.voc is Lanla’s NPS module, hosted in Canada and designed to make customer feedback immediately actionable.

With Hexia.voc, your Ontario teams can:

  • Launch and manage multilingual NPS surveys
  • Monitor real-time responses by channel, region, or segment
  • Track trends and satisfaction drivers
  • Align your team around closing the feedback loop

Built in Quebec. Powered by real-time data. Built for CX leaders expanding in Ontario.

NPS

Lanla helps you combine NPS with other high-impact CX tools for even deeper insights and faster action:

  • Mystery Shopper Evaluations – See what loyalty looks like in action
  • Voice of Customer Programs – Hear directly from your clients at every touchpoint
  • Hexia.local – Monitor online reputation & reviews (Google, Facebook, etc.)
  • One-Time Surveys – Targeted feedback for launches, events, or problem areas
  • Data Valorization – Identify patterns, risks, and opportunities in your feedback
  • Relationship Marketing – Actively increase promoter activity

Let’s build a loyalty program that gets smarter over time.

Let's talk

Whether you’re exploring CX programs for the first time, or scaling an existing initiative, Lanla offers strategic clarity and technological power.
Reach out — discreetly, and without pressure.

416-671-5040
1-866-333-5265