Coordinator, Administration and Accounting

Accounting /

Permanent, temps plein /

100% en télétravail

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To support our continued growth, we are looking to welcome an Administration and Accounting Coordinator to our team.

Reporting to the Vice-President, Operations and Products, the Administration and Accounting Coordinator is responsible for ensuring the smooth operation of the company’s administrative and accounting processes.

The Coordinator oversees automated processes, validates the accuracy of information, analyzes and resolves exceptions, and carries out the necessary follow-ups with clients, suppliers, and internal teams. This position requires a strong sense of customer service, organization, and problem-solving skills.

This role also requires strong organizational skills, excellent communication abilities, and the capacity to manage multiple projects simultaneously in a dynamic environment.

Who are we ?

What drives us? Putting technology and data at the service of people, not the other way around. Our goal is to forge trust-based partnerships with our clients to determine how their distinctive brands connect with humanity. Our activities are always people-centered. We take into account your values and needs to create your own customer experience. With our dedicated team and accessible technology Hexia, Lanla democratizes customer experience management.

About us

Responsibilities

The Coordinator’s responsibilities will include:

  • Overseeing automated administrative and accounting processes and ensuring their proper functioning;
  • Reviewing transactions, analyzing exceptions, and ensuring their resolution;
  • Locating and obtaining invoices, supporting documents, and missing information from the appropriate parties;
  • Coordinating the invoicing process, issuing invoices according to established billing cycles, and completing the required follow-ups;
  • Managing, preparing, and reviewing accounts payable, and ensuring payments are processed within established deadlines;
  • Reviewing bank reconciliations, identifying discrepancies, and following up on any irregularities;
  • Responding to questions from clients and suppliers and providing follow-up regarding invoicing, payments, and required documentation;
  • Communicating regularly with other departments to resolve administrative or accounting issues and support internal teams;
  • Documenting, developing, and improving administrative and accounting procedures and processes, particularly in collaboration with automation tools;
  • Performing any other related duties.

If some of the concepts in this job description are unfamiliar to you, don’t worry! We will be happy to provide you with the necessary training.

Skills and Competencies

  • Strong sense of responsibility regarding customer service quality and priority management;
  • Ability to manage multiple tasks simultaneously and effectively establish priorities;
  • Professionalism, strong interpersonal skills, and an excellent ability to work as part of a team;
  • Enjoy working in a dynamic, technology-driven, and constantly evolving environment;
  • Comfortable using digital tools, automated processes, and artificial intelligence in the workplace.

Qualifications

  • Diploma of Vocational Studies (DEP) in Accounting, Administration, or any equivalent combination of education and experience;
  • Bilingual, with strong communication skills in both French and English, verbally and in writing;
  • Good knowledge of Excel and accounting software.

Benefits of Working at Lanla

Lanla offers a stimulating career in an innovative environment, a competitive salary, and a comprehensive benefits package, including group insurance and a voluntary retirement savings plan with a Deferred Profit-Sharing Plan (DPSP), as well as the opportunity to work with a committed and collaborative team.

We encourage professional development and offer genuine opportunities for career growth within the company.

Let's talk

Call us or write to us!

Toll-free: 1-866-333-5265
Québec: 450-464-5265
Ontario: 905-420 5952

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