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Customer experience and mystery shopper: The winning duo for measuring and improving customer perception
In today’s economy, customer orientation is the major concern for…
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Customer experience, a brand differentiator!
More than ever, customer experience is a brand differentiator, not…
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The Importance of Customer Experience in the Senior Living Industry
When discussing the well-being of the elderly, it is essential…
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Google My Business: How to utilize the “Located in” feature
Is your business located in a mall? A shop or…
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Rio Tinto : Inspiring employees to take pride
Pride ignites people, and that motivation to excel is what…
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Google updates requirements for company logos on their platforms
Google adds another requirement to make sure logos look good…
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Facebook announced a rebrand to Meta
Facebook announced a rebrand to Meta. All in the aim…
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AQPP: 3 essential elements of a successful brand
When we think of a brand, we often think of…
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NouvLR: Branding to Raise Awareness
Successful brands are loved, trusted, and shared. Continuously investing into…
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You have my full attention
I say that every day… to my kids, my peers,…
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The “C” in culture…
I spent the first decade of my professional journey leading…
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Taking Action to Build Customer Loyalty
How likely are you to recommend this restaurant to a…
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