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2024-11-13
Value Beyond Price: The Four Elements Shaping Customer PerceptionIn today’s competitive marketplace, value is far more than a…
B2B2024-10-30
Making Every Interaction Count with the Customer Effort Score (CES)Ever had an experience with a company that just felt…
B2B2024-06-21
Customer experience and mystery shopper: The winning duo for measuring and improving customer perceptionIn today’s economy, customer orientation is the major concern for…
Hospitality & Travel2024-02-14
Customer experience, a brand differentiator!More than ever, customer experience is a brand differentiator, not…
Hospitality & Travel2024-02-14
The Importance of Customer Experience in the Senior Living IndustryWhen discussing the well-being of the elderly, it is essential…
Consumer Products & Retail2022-03-22
Google My Business: How to utilize the “Located in” featureIs your business located in a mall? A shop or…
B2B2021-12-23
Rio Tinto : Inspiring employees to take pridePride ignites people, and that motivation to excel is what…
Consumer Products & Retail2021-11-25
Google updates requirements for company logos on their platformsGoogle adds another requirement to make sure logos look good…
Consumer Products & Retail2021-11-03
Facebook announced a rebrand to MetaFacebook announced a rebrand to Meta. All in the aim…
B2B2021-11-01
AQPP: 3 essential elements of a successful brandWhen we think of a brand, we often think of…
B2B2021-10-25
NouvLR: Branding to Raise AwarenessSuccessful brands are loved, trusted, and shared. Continuously investing into…
