GOOGLE MY BUSINESS ADDED A “CALL NOW” BUTTON TO THEIR GOOGLE POSTS.

August 6, 2018 / 1 min read

Topics

Customer ExperienceLocal Marketing

GOOGLE MY BUSINESS ADDED A “CALL NOW” BUTTON TO THEIR GOOGLE POSTS.

What you need to know about Post feature in Google My business?

The product allows a business to communicate directly to their users, create Posts up to 300 characters in length and include a photo.

The Post can be further defined as an event with a date range or a call to action link can be added with a URL to a page that the business’s chooses.

Posts designated as an event will last as long as the event timeframe. Up to ten posts it will show simultaneously via a carousel type display which the user can scroll through to see those not showing in the panel.

Posts can be shared by users on social media.

What’s new?

Before the call to action options on the Google Posts was “Book”, “Order online”, “Learn more”, “Get offer”, “Sign up” and “What’s new”.

Now Google added a “Call now” button.

To talk with an expert, click here.


Latest news

Customer experience and mystery shopper: The winning duo for measuring and improving customer perception
In today’s economy, customer orientation is the major concern for managers operating in a B2C business…
More
Customer experience, a brand differentiator!
More than ever, customer experience is a brand differentiator, not only for retirement homes, but also…
More
The Importance of Customer Experience in the Senior Living Industry
When discussing the well-being of the elderly, it is essential to consider the importance of customer…
More
Google My Business: How to utilize the “Located in” feature
Is your business located in a mall? A shop or restaurant in a hotel? Or even…
More
Google updates requirements for company logos on their platforms
Google adds another requirement to make sure logos look good against white backgrounds
More
Taking Action to Build Customer Loyalty
How likely are you to recommend this restaurant to a friend, colleague, or family member? It’s…
More
Battle Lines of Customer Loyalty: Promoters vs. Detractors
In our last post, we talked about the importance of Customer Experience and how a Voice…
More
3 Ways To Better Manage Customer Experience
As a proud, hard-working food-service operator, you know every detail counts when it comes to securing…
More
2021 SaaS Awards
PUBLITECH (LOCALTRAC) Shortlisted for 2021 SaaS Awards
More
Google Takes Sustainability to Heart
While sustainability remains a critical core value in most of our organizations, having a sustainable culture…
More
Spotted, 2-Packs on Google Local Search Results
What does it mean when Google is currently in test mode? Is the 3-pack going away?
More
The Nemesis of Your Local Plan…The Idea Behind GMB Duplicates.
Google My Business helps your business get found in local search. When local customers are looking…
More
BACK TO BASICS : WHAT CAN POSSIBLY BE MORE IMPORTANT THAN YOUR WEBSITE HOMEPAGE?
Have you ever thought about what can possibly be more important than your website homepage in…
More
Facebook is making it easier to display temporary service changes
Please see below an article from Facebook explaining their new function to help you keep your…
More
How to manage your local presence during COVID-19
The recent news about the spread of the coronavirus (COVID-19) around the world forces us to…
More