Mix Tech and Human Interaction for the Right Results

Consumer Products & Retail

September 21, 2016 / 1 min read

Topics

Customer Experience

Mix Tech and Human Interaction for the Right Results

How both “technology” and “human touch” are essential to customer experience.

An increasing number of businesses are making customer experience a priority. The result is a global growth of their customer satisfaction rates. In fact, a business investing little to nothing in customer experience is already a step behind the competition. That being said, customer experience and technological evolutions are far from the same thing. This article is a good reminder of that.

Source: http://www.marketingtechnews.net/news/2016/aug/01/customer-experience-mix-tech-and-human-interaction-right-results/


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