Why You Should Share Employee Engagement Metrics

Consumer Products & Retail

July 17, 2017 / 1 min read

Topics

Customer ExperienceEmployee Experience

Why You Should Share Employee Engagement Metrics

Several businesses measure employee level of commitment and involvement, but how do you communicate data gathered within the organization?

Measuring employee involvement and commitment has become a key aspect of business success in terms of customer experience. In fact, many businesses evaluate these aspects, but meet with certain challenges when the time comes to share the results gathered within their organization. Communicating these results is nevertheless very important for 2 main reasons:

  • It demonstrates management’s commitment to an open, transparent message, which, in turn, increases employee trust of the business.
  • It contributes to employees feeling that their voices count within the business, its strategy, and its mission.

The author ends by presenting the best ways to share the outcomes related to employee commitment and involvement within an organization.

Source: https://cultureiq.com/share-employee-engagement-metrics/


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