Why You Should Share Employee Engagement Metrics (And Where to Start)

Consumer Products & Retail

July 17, 2017 / 1 min read

Topics

Customer ExperienceEmployee Experience

Why You Should Share Employee Engagement Metrics (And Where to Start)

Several businesses measure employee level of commitment and involvement, but how do you communicate data gathered within the organization?

Measuring employee involvement and commitment has become a key aspect of business success in terms of customer experience. In fact, many businesses evaluate these aspects, but meet with certain challenges when the time comes to share the results gathered within their organization. Communicating these results is nevertheless very important for 2 main reasons:

  • It demonstrates management’s commitment to an open, transparent message, which, in turn, increases employee trust of the business.
  • It contributes to employees feeling that their voices count within the business, its strategy, and its mission.

The author ends by presenting the best ways to share the outcomes related to employee commitment and involvement within an organization.

Source: https://cultureiq.com/share-employee-engagement-metrics/


Latest news

Customer experience, a brand differentiator!
More than ever, customer experience is a brand differentiator, not only for retirement homes, but also…
More
The Importance of Customer Experience in the Senior Living Industry
When discussing the well-being of the elderly, it is essential to consider the importance of customer…
More
Google My Business: How to utilize the “Located in” feature
Is your business located in a mall? A shop or restaurant in a hotel? Or even…
More
Google updates requirements for company logos on their platforms
Google adds another requirement to make sure logos look good against white backgrounds
More
You have my full attention
I say that every day… to my kids, my peers, my boss. It sets the tone…
More
Taking Action to Build Customer Loyalty
How likely are you to recommend this restaurant to a friend, colleague, or family member? It’s…
More
Battle Lines of Customer Loyalty: Promoters vs. Detractors
In our last post, we talked about the importance of Customer Experience and how a Voice…
More
3 Ways To Better Manage Customer Experience
As a proud, hard-working food-service operator, you know every detail counts when it comes to securing…
More
2021 SaaS Awards
PUBLITECH (LOCALTRAC) Shortlisted for 2021 SaaS Awards
More
Google Takes Sustainability to Heart
While sustainability remains a critical core value in most of our organizations, having a sustainable culture…
More
Spotted, 2-Packs on Google Local Search Results
What does it mean when Google is currently in test mode? Is the 3-pack going away?
More
The Nemesis of Your Local Plan…The Idea Behind GMB Duplicates.
Google My Business helps your business get found in local search. When local customers are looking…
More
BACK TO BASICS : WHAT CAN POSSIBLY BE MORE IMPORTANT THAN YOUR WEBSITE HOMEPAGE?
Have you ever thought about what can possibly be more important than your website homepage in…
More
Facebook is making it easier to display temporary service changes
Please see below an article from Facebook explaining their new function to help you keep your…
More
How to manage your local presence during COVID-19
The recent news about the spread of the coronavirus (COVID-19) around the world forces us to…
More