We Create & Measure Experiences
with Customer-centric Solutions
What they say about us.
“Lanla works with us and our network of more than 300 hardware stores to ensure the consistency and quality of the services we offer our customers. This process helps us develop a strong brand image as well as retain our customers and attract new clienteles.”
Claudie Gervais, Principal Director, Marketing and Business Intelligence, BMROur clients
Conferences, Presentations & Workshops.
Made to measure for your company. More relevant, more effective, and ultimately more impactful.
Are you looking to increase the awareness of your managers and employees to the importance of the customer experience and get them involved in building a customer-centric culture? Christian Watier, President and Chief Science Officer at lanla, delivers personalized talks at one-off events and at a variety of major business conventions. By constantly monitoring all things customer experience, we create talks enhanced by real-world examples and in tune with the latest trends.