Google Takes Sustainability to Heart

Consumer Products & Retail

May 6, 2021 / 2 min read

Topics

Customer ExperienceLocal Marketing

Google Takes Sustainability to Heart

While sustainability remains a critical core value in most of our organizations, having a sustainable culture is human led. Google is committed to the importance of environmental stewardship, announcing a major initiative pertaining to the environment.

Starting April 22nd, Google is commemorating Earth Day by allowing businesses in Maps and Search to stipulate what recycling is available on site. This was no surprise following a big update last month when Google recently proclaimed eco-friendly routing possibilities.

joshua-rawson-harris-krelishkxtm-unsplash

Businesses will be encouraged to easily add any information on their local pages regarding what items they recycle. This can include items such as “clothing, electronics, batteries, household hazardous waste, light bulbs, plastic foam and glass bottles”. In addition, visitors will be encouraged to address questions to “aid crowdsourcing”.

It gets better: If a user at a specific location/business recycles a certain material, “they can also suggest an edit to their Business Profile to help let others know“.

What does this mean to your business?

An environmentally conscious business considers more than just returns — it considers its influence on society and the environment. Nearly 70% of consumers in the U.S. and Canada think it is important that a brand is sustainable or eco-friendly, according to a new study by IBM and the National Retail Federation. Take the time and make sure you’re  communicating your recycling initiatives on your local pages, you are  doing a favor to your planet but also your customers. Today’s clients are ready to change their shopping habits and pay a premium for brands that provide this type of information.

Look ahead, this is the future!

Source: 9to5Google


Latest news

Utilite des metriques client
How Metrics Can Transform Your Business
Customer Experience (CX) is now a crucial pillar for the success of any business, and metrics…
More
Local Listings Management
Google Updates Logo Display Requirements
Businesses now need to ensure that their logo “looks as intended on a purely white background…
More
Value vs Cost: 4 Elements Influencing Customer Perception
In today’s competitive marketplace, value is far more than a matter of price. The phrase “value…
More
Simplify every interaction with the Customer Effort Score
Ever had an experience with a company that just felt like way too much work? Long…
More
Customer Experience and Mystery Shopper: The Winning Duo
In today’s economy, customer orientation is the major concern for managers operating in a B2C business…
More
Transforming the Customer Journey in Senior Residences into a Brand Asset!
More than ever, customer experience is a brand differentiator, not only for retirement homes, but also…
More
The Importance of CX in the Senior Living Industry
When discussing the well-being of the elderly, it is essential to consider the importance of customer…
More
Google My Business: How to utilize the “Located in” feature
Is your business located in a mall? A shop or restaurant in a hotel? Or even…
More
Facebook announced a rebrand to Meta
Facebook announced a rebrand to Meta. All in the aim of improving social relations. Their goal…
More
Taking Action to Build Customer Loyalty
How likely are you to recommend this restaurant to a friend, colleague, or family member? It’s…
More
3 façons de mieux gérer l’expérience client en restauration
3 Ways To Better Manage Customer Experience in Restaurants
As a proud, hard-working food-service operator, you know every detail counts when it comes to securing…
More
2021 SaaS Awards
Hexia.local (previously LOCALTRAC by PUBLITECH) Shortlisted for 2021 SaaS Awards
More
Spotted, 2-Packs on Google Local Search Results
What does it mean when Google is currently in test mode? Is the 3-pack going away?
More
The Nemesis of your local plan: GME duplicates
Google My Business helps your business get found in local search. When local customers are looking…
More
Q&A on Google My Business: Use software to monitor and reply
When a customer is taking their time in asking a very specific question such as booking…
More
Back to basics: The importance of the homepage!
Have you ever thought about what can possibly be more important than your website homepage in…
More